Returns & Exchanges Explained

Lake Pulse offers a 30-day return policy. You have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be:

• In the same condition you received it

• Unworn or unused

• With tags attached

• In original packaging

• Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, contact:
info@lakepulse.co

If your return is accepted, you will receive:

• A return shipping label

• Instructions on how and where to send your package

Items returned without first requesting a return will not be accepted.

Exchanges

The fastest way to receive a different item is to:

1. Return the original item

2. Once the return is accepted, place a new order

Non-Returnable Items

We do not accept returns for:

• Perishable goods

• Custom or personalised products

• Personal care goods

• Hazardous materials, flammable liquids, or gases

• Sale items

• Gift cards

If you are unsure whether your item qualifies, contact info@lakepulse.co.

Damages & Incorrect Items

Inspect your order upon receipt.

If your item is defective, damaged, or incorrect, contact info@lakepulse.co immediately so we can evaluate and resolve the issue.